Shipping Policy

Shipping Policy for Roxy Fitness

At Roxy Fitness, we strive to deliver your fitness products as quickly and efficiently as possible. Below is our shipping policy that outlines the shipping process, including delivery times, costs, and other relevant details.

1. Order Processing Time

  • All orders are processed within [1-3] business days. Orders placed on weekends or holidays will be processed the next business day.
  • You will receive an email confirmation once your order has been processed, along with tracking information if applicable.

2. Shipping Rates and Methods

  • Shipping rates are calculated at checkout based on your location and the shipping method selected.
  • We offer several shipping options, including standard and expedited shipping. Please note that delivery times may vary depending on your location and the shipping method chosen.

4. Shipping Restrictions

  • We do not currently ship to P.O. boxes or APO/FPO addresses.
  • Due to certain shipping restrictions, some products may not be eligible for international shipping. If this applies to your order, you will be notified during checkout.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track your order status through the shipping carrier’s website or by visiting the tracking link provided in the email.

6. Delivery Issues

  • If your package is lost or damaged in transit, please contact us immediately at [Your Contact Email] so that we can assist you in resolving the issue. Please note that claims for damaged goods must be filed within [X] days of receipt.
  • If the package is returned to us due to an incorrect or incomplete address, you will be responsible for any additional shipping fees to resend the order.

7. Shipping Delays

  • While we do our best to ensure timely deliveries, shipping times may vary depending on factors such as weather conditions, holidays, or issues with the shipping carrier.
  • We are not responsible for any delays caused by the carrier or customs during international shipments.

8. Free Shipping

  • We offer free shipping on orders over [$20] within [Country] or specific promotions (e.g., "Free Shipping on Orders Over $20" during sales events).
  • Free shipping applies only to standard shipping methods and is subject to certain exclusions and geographic limitations.

10. Returns and Exchanges

  • Please refer to our [Return and Exchange Policy] for details on how to return or exchange items you’ve received.

11. Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

Roxy Fitness
contact@roxyfitness.store